FAQs
More FAQs- My company is interested in establishing a disaster recovery plan with ServiceMaster Restore for all
- What would be considered non-insured work?
- How will ServiceMaster Restore match my carpet pad?
When a disaster occurs and businesses are seeking help, the Priority Response Program will ensure that your company is first in line. This allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster. Our nationwide comprehensive emergency and restoration services deliver one of the fastest on-site response times in the industry, with the single goal of getting you back to business quickly.
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.