How do I keep track of non-restorable items?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Who is responsible for paying for the service?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Cleaning, Disinfecting, Sanitizing, Sterilizing. Know the Difference.
As our world is changing in so many ways to adapt to the risks of the COVID-19 pandemic, our knowledge and understanding of the meaning of these four terms requires clarification and definition.
The following are definitions for key clea